4.8 out of 5 based on 183 reviews
A simple plan to increase profit
Finding out how I was losing money in my café was eye-opening. The fixes were so simple and quick to action
Who knew increasing profits in my café business was right in front of me the whole time? Carlton Scott headed straight to the problem with solutions.
You're working hard, the counter is busy... but the numbers don't feel right.
Running a café in Galashiels usually looks like this:
You're not failing. You're running a café without a clear profit system.
Working towards the end goal: higher profits.
By the end of the 30 days, you’ll have:
This isn’t a course. It’s a proven system, implemented with you and built around your business numbers.
We only take on 10 clients per month to ensure hands-on implementation, not just advice.
Sound like you? Let’s get you Profit Clarity in the next 30 days.
This is a 30-day implementation plan designed to increase profit fast and build control in the business. You’re not paying for BS advice and gurus. You’re paying for profit clarity + implementation + a plan that’s proven.
Our proven framework to increase profit works in 3 simple steps. Diagnose > Fix > Grow
See increased profits in just 90 days
“From the first call, Steve at Carlton Scott understood our goals and delivered clear, practical support that made a real difference to our business.”
From stuck to profitability. In 30 days
Most small business owners aren't failing, they're stuck. Stuck in the day-to-day, stuck in the same margins, stuck wondering why a busy business isn't paying them what it should.
It has a lot going for it. Around 10,000 residents, students at Heriot-Watt's textiles campus, the Great Tapestry of Scotland gallery bringing visitors into the centre, and railway usage growing fast: Galashiels station footfall rose 19% in a year. The trade is there. The cafés that struggle usually have a margin problem, not a customer problem.
Speed and habit. A commuter buys the same thing at the same time every weekday, but only from a café that's fast, open early enough, and priced so the daily habit doesn't sting. Get those right and the railway becomes a subscription income. Galashiels and Tweedbank passenger numbers are climbing year on year, so the queue is growing.
Students bring steady weekday trade but low spend per visit, so the margin has to be designed. That means a menu with a genuinely profitable core, table turnover you manage rather than resent, and offers that lift spend instead of cutting price. A student who buys a £3 coffee and sits for two hours isn't a problem if your numbers are built for it.
£1,495 + VAT, fixed. That covers the full 30-day diagnose-and-fix process on your Galashiels café: pricing, waste, rotas, fees and cash flow, with the changes implemented rather than left in a report. Most clients who commit to it and follow our recommendations see a full return on the fee within 90 days.
A few hours a week, mostly at the start. You stay behind the counter serving the morning queue; we work around service. The onboarding call takes about an hour, gathering your paperwork takes another, and after that most of the effort is ours. The framework is built for owners who can't step away from the business.
Honesty and your numbers: six months of business bank statements, your menu and supplier costs, and a one-hour onboarding call. With a commuter-town café we also look at card takings by time of day, because the morning usually tells most of the story. From there we diagnose where the profit is going and start fixing it with you.
Staff rotas: we saved so much overspend on staffing costs, Carlton Scott knew exactly how to maximise this.
When Carlton Scott said we needed to investigate the waste cost, I didn’t have a clue what they meant. Saved me a small fortune!