4.8 out of 5 based on 183 reviews
A simple plan to increase profit
Steve at Carlton Scott doesn’t tell you what you want to hear. He tells you what you need to hear.
Being able to pay myself a wage has been amazing, I know it sounds simple, but we need the help.
You're working hard, the column is fully booked... but the numbers don't feel right.
It usually looks like this:
You’re not failing. You’re running a beauty business without a clear profit system.
Working towards the end goal, higher profits.
By the end of the 30 days, you’ll have:
This isn’t a course. It’s a proven system, implemented with you and built around your business numbers.
We only take on 10 clients per month to ensure hands-on implementation, not just advice.
Sound like you? Let’s get you Profit Clarity in the next 30 days.
This is a 30-day implementation plan designed to increase profit fast and build control in the business. You’re not paying for BS advice and gurus. You’re paying for profit clarity + implementation + a plan that’s proven.
Our proven Profit Clarity Framework to increase profit works in 3 simple steps. Diagnose > Fix > Grow
See increased profits in just 90 days
“From the first call, Steve at Carlton Scott understood our goals and delivered clear, practical support that made a real difference to our business."
From stuck to profitability. In 30 days
Most small business owners aren't failing, they're stuck. Stuck in the day-to-day, stuck in the same margins, stuck wondering why a busy business isn't paying them what it should.
Less than it helps the cafés, and that is worth planning around. Jedburgh's Abbey and Mary Queen of Scots House bring a season that runs roughly April to October, but visitors rarely book treatments, so a salon here lives on residents all year. Build the year on rebooking and standing appointments rather than on footfall, and treat the summer trade as a bonus rather than the thing that pays the rent.
Because a full column and a profitable week are different things. The NHBF's 2026 State of the Sector survey describes the trade as busy but not profitable, and the causes repeat: discounts that became the standard price, treatments priced before the last two cost rises, retail nobody sells, and a rota built for Saturday. Cost each treatment against the hour it takes, and the same clients start paying you properly.
Yes, and the arithmetic is simpler than in a bigger salon: one room, one diary, and every hour either earns or it does not. The trap is pricing for a town rather than for the hour, then filling the book with treatments that take ninety minutes and charge for sixty. Cost your ten most-booked treatments against real time, reprice the two that lose, and a single room can pay well.
Around 8.2% net across UK salons, on 2026 industry figures, with a September 2025 analysis putting the average nearer 6.1% and well-run salons at 8% to 15%. A worked salon profit and loss gives the shape of it: gross profit about 43% of turnover, then rent, rates and utilities taking 15% and insurance, software and card fees another 5%. The gap between 6% and 15% is decided treatment by treatment.
About 2% of turnover a year in most salons we see, which is the difference between the 6.1% average margin and the 8% a tidy salon holds. It goes in small places: a treatment priced in 2024, a product range nobody counts, card fees on a plan you signed once, and hours paid for that were never booked. None of it is dramatic, and together it is a wage.
Hourly with a commission layer on top suits most salons, because pure commission makes a quiet week frightening for the therapist and pure hourly leaves no reason to sell retail. Whatever you choose, cost it: what each therapist takes in a week against what they cost you, including their empty hours. A pay structure you cannot model on a slow February is a structure that will break in one.
Public liability and treatment-specific insurance as a minimum, plus a Scottish Borders Council licence if you offer skin piercing, tattooing, acupuncture or electrolysis, which costs £310 and runs a year on first grant. If you are moving into non-surgical cosmetic treatments, Scotland's new licensing regime is coming in through a Bill expected by May 2026, so check before you add the treatment rather than after.
Between £500 and £3,500 a month plus VAT for one-to-one coaching, depending on the coach's experience, according to Alan Wick's May 2026 guide to UK coaching fees, and the bill runs for as long as the coaching does. The Profit Clarity Framework doesn't work that way: a fixed £1,495 + VAT for 30 days of work on your Jedburgh salon's real numbers, and nothing after that.
£1,495 + VAT, fixed, whatever the size of the salon. That covers the full 30-day diagnose-and-fix process on your Jedburgh salon: pricing by treatment, the rota, retail margin, booking and card fees and cash flow, with the changes implemented rather than left in a report, and it leaves you with a more profitable salon. Most clients who commit to the framework and follow our recommendations see a full return on the fee within 90 days.
Yes, and a one-room salon is often the quickest to diagnose. You stay with your clients; we work around the appointment book. The onboarding call takes about an hour, gathering your paperwork takes another, and after that most of the effort is ours. We need six months of business bank statements, your price list and your booking records, and the diagnosis starts almost immediately.
Turned a busy business into a profitable one. Should have done this years ago.
I can't thank Carlton Scott enough! Their mentorship completely transformed how I approach my business, and now I feel unstoppable. Highly recommend!