4.8 out of 5 based on 183 reviews
A simple plan to increase profit
Finding out how I was losing money in my café was eye-opening. The fixes were so simple and quick to action
Who knew increasing profits in my café business was right in front of me the whole time? Carlton Scott headed straight to the problem with solutions.
You're working hard for every customer... and the numbers still don't feel right.
Running a café in Hawick usually looks like this:
You're not failing. You're running a café without a clear profit system.
Working towards the end goal: higher profits.
By the end of the 30 days, you’ll have:
This isn’t a course. It’s a proven system, implemented with you and built around your business numbers.
Let your businessWe only take on 10 clients per month to ensure hands-on implementation, not just advice.
Sound like you? Let’s get you Profit Clarity in the next 30 days.
Let your businessProfit Clarity is what your accountant can't show you and your coach won't tell you, as most have never actually done it themselves.
No courses. No gurus. Implementation to get real results in 30 days.
Let your business
We find exactly where your Hawick café is losing profit. Menu and drinks pricing, ingredient and waste costs, staff rotas, card and delivery fees, cash flow. We go through everything.
We don't hand you a report and disappear. We fix it. Practical changes, implemented fast, with you.
Once the foundations are solid and profit is flowing correctly, we build on it. Sustainable growth, not guesswork
This isn't a discovery call where we try to sell you something. It's 30 days of focused work on your café, from a team based just up the road in St Boswells. Application only. Limited engagements each month.
This is a 30-day implementation plan designed to increase profit fast and build control in the business. You’re not paying for BS advice and gurus. You’re paying for profit clarity + implementation + a plan that’s proven.
Our proven framework to increase profit works in 3 simple steps. Diagnose > Fix > Grow
See increased profits in just 90 days
“From the first call, Steve at Carlton Scott understood our goals and delivered clear, practical support that made a real difference to our business.”
No courses. No gurus. Implementation to get results in 30 days.
Let your businessFrom stuck to profitability. In 30 days
Most small business owners aren't failing, they're stuck. Stuck in the day-to-day, stuck in the same margins, stuck wondering why a busy business isn't paying them what it should.
We remove the BS and focus on what is going to drive results: implementing real changes. You’re 30 days away from becoming profitable.
Yes, and some do. Hawick is the biggest town in the Borders with over 13,500 residents, low premises costs, mill shop and distillery visitors, and a Common Riding that fills the town every June. The trade has to be earned and the margins have to be right. That's a numbers job, and numbers can be fixed.
Not on price. Hawick has roughly fifteen places serving coffee, and a price war ruins everyone. You compete on being somebody's habit: consistency, speed, a reason to choose you weekly, and a menu whose core products carry a proper margin. Busy-but-broke is what competing on price looks like.
More than people think. The £90m flood protection scheme completed in 2025 protects the town centre for decades, £6.6m of Borderlands funding is going into the centre, and the Borders Distillery and knitwear outlets keep bringing visitors. For a café that means more people passing the counter every year; the framework's job is making sure they show up in your margin, not just your queue.
Only if it pays for itself, which is the whole design. The fee is a fixed £1,495 + VAT for the 30-day diagnose-and-fix process, and most clients who commit to it and follow our recommendations see a full return on the fee within 90 days. In a low-cost town like Hawick, corrected margins tend to show up quickly.
A few hours a week, mostly at the start. You stay behind the counter; we work around service. The onboarding call takes about an hour, gathering your paperwork takes another, and after that most of the effort is ours. The framework is built for owners who can't step away from the business.
Honesty and your numbers: six months of business bank statements, your menu and supplier costs, and a one-hour onboarding call. In a town with fifteen coffee stops, the numbers usually show within days where you sit against the competition, and that's where the fixing starts. If you commit to the changes, the framework does the rest.
Staff rotas: we saved so much overspend on staffing costs, Carlton Scott knew exactly how to maximise this.
When Carlton Scott said we needed to investigate the waste cost, I didn’t have a clue what they meant. Saved me a small fortune!
Let your business