4.8 out of 5 based on 183 reviews
A simple plan to increase profit
They helped streamline our ordering process, reducing waste by 25%, and introduced a cost-effective local marketing strategy that boosted our weekend sales by 40%.
When Carlton Scott we need to investigate the waste cost, I didn’t have a clue what they meant. Saved me a small fortune!
You're working hard, the tables are full... but the numbers don't feel right.
It usually looks like this:
You’re not failing. You’re running a restaurant without a clear profit system.
Working towards the end goal, higher profits.
By the end of the 30 days, you’ll have:
This isn’t a course. It’s a proven system, implemented with you and built around your business numbers.
We only take on 10 clients per month to ensure hands-on implementation, not just advice.
Sound like you? Let’s get you Profit Clarity in the next 30 days.
This is a 30-day implementation plan designed to increase profit fast and build control in the business. You’re not paying for BS advice and gurus. You’re paying for profit clarity + implementation + a plan that’s proven.
Our proven Profit Clarity Framework to increase profit works in 3 simple steps. Diagnose > Fix > Grow
See increased profits in just 90 days
“From the first call, Steve at Carlton Scott understood our goals and delivered clear, practical support that made a real difference to our business."
From stuck to profitability. In 30 days
Most small business owners aren't failing, they're stuck. Stuck in the day-to-day, stuck in the same margins, stuck wondering why a busy business isn't paying them what it should.
Treat each one as its own trading day. Kelso's National Hunt meetings run between September and the end of May, Civic Week fills July and the Border Union Show brings the farming county into town, and each can be worth several ordinary days. Set a shortened menu, take deposits, staff for the peak hours and price for the day. Then cost the ordinary Tuesday separately, because that is where a Kelso year is won or lost.
Because covers and margin are different things. A full room only pays you when every dish clears its food cost, the wine list is priced to its own margin, and the rota matches the bookings rather than the busiest night. Most busy-but-broke restaurants we see have a menu costed a year ago, portions that have crept up since, and no-shows nobody charges for. Fix those three and the same covers start paying you.
It changes when they eat more than what they will pay. Around 30% of Kelso's population is over 65, which fills lunch and early evening rather than nine o'clock tables, and those customers come back weekly when the food is consistent. Price the early sitting to carry its own costs rather than treating it as a loss leader, and you turn the quietest hours of the day into the steadiest ones.
Thin, which is why the detail matters: Sage's April 2026 guide puts the UK average net margin at about 4.2%, with full-service restaurants at 3% to 5% and quick-service at 6% to 10%, on gross margins of 60% to 75%. At 4% net, a £10 main leaves you 40p. That is why a dish costed wrongly, or a table that never arrives, takes a whole evening's profit with it.
Probably, if you have not moved them in a year, and in steps rather than in one jump. Pricing guidance from November 2025 puts an increase of 5% to 10% in the range customers accept without comment, especially when the menu changes at the same time. Cost every dish first: a rise applied evenly across a menu that was mispriced to start with just spreads the problem.
Between 25% and 35% of revenue depending on service style, on the 2026 UK guidance for cutting restaurant labour costs, with full table service at the top of that band and counter service at the bottom. If yours is higher, the cause is usually a rota written for Saturday and repeated all week. Build each day's rota from that day's covers by hour, and the percentage falls without losing the shifts that pay.
If you are licensed, check it. The Scottish Budget for 2026-27 set 25% non-domestic rates relief for eligible licensed hospitality and music venues, alongside 15% for retail, hospitality and leisure generally, with a combined cap of £110,000 per business. Confirm your rateable value and which band you fall in with Scottish Borders Council. Then look at the menu, where most restaurants are losing more than the relief is worth.
Between £500 and £3,500 a month plus VAT for one-to-one coaching, depending on the coach's experience, according to Alan Wick's May 2026 guide to UK coaching fees, and the bill runs for as long as the coaching does. The Profit Clarity Framework doesn't work that way: a fixed £1,495 + VAT for 30 days of work on your Kelso restaurant's real numbers, and nothing after that.
£1,495 + VAT, fixed, whatever the size of the restaurant. That covers the full 30-day diagnose-and-fix process on your Kelso restaurant: menu costing and pricing, the rota, wastage, deposits and no-shows, supplier terms and cash flow, with the changes implemented rather than left in a report, and it leaves you with a more profitable restaurant. Most clients who commit to the framework and follow our recommendations see a full return on the fee within 90 days.
Yes. The busy weeks are exactly the ones we want to see working, so you stay on service and we work around the bookings. The onboarding call takes about an hour, gathering your paperwork takes another, and after that most of the effort is ours. A few hours a week from you, mostly at the start, and the changes are made with you inside the 30 days rather than left in a report.
Staff rotas: we saved so much overspend on staffing costs, Carlton Scott knew exactly how to maximise this.
Turned a busy business into a profitable one. Should have done this years ago.