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A simple plan to increase profit
Steve at Carlton Scott doesn’t tell you what you want to hear. He tells you what you need to hear.
Being able to pay myself a wage has been amazing, I know it sounds simple, but we need the help.
You're working hard, the column is fully booked... but the numbers don't feel right.
It usually looks like this:
You’re not failing. You’re running a beauty business without a clear profit system.
Working towards the end goal, higher profits.
By the end of the 30 days, you’ll have:
This isn’t a course. It’s a proven system, implemented with you and built around your business numbers.
We only take on 10 clients per month to ensure hands-on implementation, not just advice.
Sound like you? Let’s get you Profit Clarity in the next 30 days.
This is a 30-day implementation plan designed to increase profit fast and build control in the business. You’re not paying for BS advice and gurus. You’re paying for profit clarity + implementation + a plan that’s proven.
Our proven Profit Clarity Framework to increase profit works in 3 simple steps. Diagnose > Fix > Grow
See increased profits in just 90 days
“From the first call, Steve at Carlton Scott understood our goals and delivered clear, practical support that made a real difference to our business."
From stuck to profitability. In 30 days
Most small business owners aren't failing, they're stuck. Stuck in the day-to-day, stuck in the same margins, stuck wondering why a busy business isn't paying them what it should.
The week around it does. The Sevens brings over 12,000 people to a town of about 2,500, and the Borders Book Festival does something similar in June, so the salon trade comes from the town getting ready rather than from the visitors themselves. Open the book early for those weeks, take deposits, and price them as the peak they are instead of discovering afterwards that you were fully booked at ordinary rates.
Because a full column and a profitable week are different things. The NHBF's 2026 State of the Sector survey describes the trade as busy but not profitable, and the causes repeat: discounts that became the standard price, treatments priced before the last two cost rises, retail nobody sells, and a rota built for Saturday. Cost each treatment against the hour it takes, and the same clients start paying you properly.
Only if the price list reflects the postcode. Melrose is a visitor town with rents to match and a resident base with real spending power, so a salon here carries a higher fixed cost than the same salon in a bigger Borders town. That is workable when treatments are priced for Melrose. It is not workable on prices copied from somewhere with half the rent, which is the usual reason a busy Melrose salon feels tight.
Around 8.2% net across UK salons, on 2026 industry figures, with a September 2025 analysis putting the average nearer 6.1% and well-run salons at 8% to 15%. A worked salon profit and loss gives the shape of it: gross profit about 43% of turnover, then rent, rates and utilities taking 15% and insurance, software and card fees another 5%. The gap between 6% and 15% is decided treatment by treatment.
Start with one treatment, not the whole business. Take the price, subtract the product used, the therapist's time at their real hourly cost, and the card fee, and you have the margin on that treatment. Do it for your ten most-booked and you will usually find two that lose money and two that carry the salon. That is the list to reprice, and it takes an afternoon rather than an accountant.
Hourly with a commission layer on top suits most salons, because pure commission makes a quiet week frightening for the therapist and pure hourly leaves no reason to sell retail. Whatever you choose, cost it: what each therapist takes in a week against what they cost you, including their empty hours. A pay structure you cannot model on a slow February is a structure that will break in one.
By selling the next appointment before this one ends. Melrose trades in peaks, the Sevens, the Book Festival, the summer visitor months, and the weeks between are what decide the year. Rebooking in the chair is the single habit that fills them, and it costs nothing. Add a standing weekday slot for regulars and you turn an unpredictable diary into one you can staff and stock against.
Between £500 and £3,500 a month plus VAT for one-to-one coaching, depending on the coach's experience, according to Alan Wick's May 2026 guide to UK coaching fees, and the bill runs for as long as the coaching does. The Profit Clarity Framework doesn't work that way: a fixed £1,495 + VAT for 30 days of work on your Melrose salon's real numbers, and nothing after that.
£1,495 + VAT, fixed, whatever the size of the salon. That covers the full 30-day diagnose-and-fix process on your Melrose salon: pricing by treatment, the rota, retail margin, booking and card fees and cash flow, with the changes implemented rather than left in a report, and it leaves you with a more profitable salon. Most clients who commit to the framework and follow our recommendations see a full return on the fee within 90 days.
No. Honesty and your numbers as they are: six months of business bank statements, your price list, the booking system's reports and the rota, and a one-hour onboarding call. Untidy numbers are usually where the missing profit is hiding, so do not wait until things are perfect. You stay with your clients; we work around the appointment book, and the diagnosis starts almost immediately.
Turned a busy business into a profitable one. Should have done this years ago.
I can't thank Carlton Scott enough! Their mentorship completely transformed how I approach my business, and now I feel unstoppable. Highly recommend!