4.8 out of 5 based on 183 reviews
A simple plan to increase profit
They helped streamline our ordering process, reducing waste by 25%, and introduced a cost-effective local marketing strategy that boosted our weekend sales by 40%.
When Carlton Scott we need to investigate the waste cost, I didn’t have a clue what they meant. Saved me a small fortune!
You're working hard, the tables are full... but the numbers don't feel right.
It usually looks like this:
You’re not failing. You’re running a restaurant without a clear profit system.
Working towards the end goal, higher profits.
By the end of the 30 days, you’ll have:
This isn’t a course. It’s a proven system, implemented with you and built around your business numbers.
We only take on 10 clients per month to ensure hands-on implementation, not just advice.
Sound like you? Let’s get you Profit Clarity in the next 30 days.
This is a 30-day implementation plan designed to increase profit fast and build control in the business. You’re not paying for BS advice and gurus. You’re paying for profit clarity + implementation + a plan that’s proven.
Our proven Profit Clarity Framework to increase profit works in 3 simple steps. Diagnose > Fix > Grow
See increased profits in just 90 days
“From the first call, Steve at Carlton Scott understood our goals and delivered clear, practical support that made a real difference to our business."
From stuck to profitability. In 30 days
Most small business owners aren't failing, they're stuck. Stuck in the day-to-day, stuck in the same margins, stuck wondering why a busy business isn't paying them what it should.
Late spring, at the Greenyards, and the 2026 date is worth confirming on the official Howden Melrose Sevens site because listings have carried more than one. The scale does not change: the Sevens draws over 12,000 people to a town of about 2,500, with hospitality tickets sold months ahead. For a restaurant that means every cover is spoken for, so the only question is what each one earns.
Because covers and margin are different things. A full room only pays you when every dish clears its food cost, the wine list is priced to its own margin, and the rota matches the bookings rather than the busiest night. Most busy-but-broke restaurants we see have a menu costed a year ago, portions that have crept up since, and no-shows nobody charges for. Fix those three and the same covers start paying you.
Work backwards from the seats. Decide how many covers the kitchen can serve properly in a session, set two sittings if the room allows, take a deposit on every table, and run a shortened menu built from your highest-margin dishes. The Borders Book Festival in June does the same thing again. Both are in the diary a year ahead, so neither should be served off an ordinary week's order.
Thin, which is why the detail matters: Sage's April 2026 guide puts the UK average net margin at about 4.2%, with full-service restaurants at 3% to 5% and quick-service at 6% to 10%, on gross margins of 60% to 75%. At 4% net, a £10 main leaves you 40p. That is why a dish costed wrongly, or a table that never arrives, takes a whole evening's profit with it.
Yes, for anything over about six covers and for every peak night. Booking systems suggest £10 to £20 a head for large parties, taken at the time of booking and released against the bill. The point is not the money; it is that a card on file turns a maybe into a table. Say it plainly when they book, apply it to everyone, and the no-shows drop within a month.
Between 25% and 35% of revenue depending on service style, on the 2026 UK guidance for cutting restaurant labour costs, with full table service at the top of that band and counter service at the bottom. If yours is higher, the cause is usually a rota written for Saturday and repeated all week. Build each day's rota from that day's covers by hour, and the percentage falls without losing the shifts that pay.
Because Melrose trades on events and weather more than most Borders towns. The Sevens, the Book Festival, walkers finishing St Cuthbert's Way and a dry weekend on the Eildons fill the room; a wet Tuesday in February empties it. Restaurants that stay profitable here run two settings of the same business: an event week with its own rota, menu and prices, and a quiet week costed so that it still washes its face.
Between £500 and £3,500 a month plus VAT for one-to-one coaching, depending on the coach's experience, according to Alan Wick's May 2026 guide to UK coaching fees, and the bill runs for as long as the coaching does. The Profit Clarity Framework doesn't work that way: a fixed £1,495 + VAT for 30 days of work on your Melrose restaurant's real numbers, and nothing after that.
£1,495 + VAT, fixed, whatever the size of the restaurant. That covers the full 30-day diagnose-and-fix process on your Melrose restaurant: menu costing and pricing, the rota, wastage, deposits and no-shows, supplier terms and cash flow, with the changes implemented rather than left in a report, and it leaves you with a more profitable restaurant. Most clients who commit to the framework and follow our recommendations see a full return on the fee within 90 days.
Yes, and it is a good week to be looked at. You stay on service; we work around it. The onboarding call takes about an hour, gathering your paperwork takes another, and after that most of the effort is ours. We need six months of business bank statements, supplier invoices, the costed menu and the booking records, and the big weeks show us more about the business than the quiet ones do.
Staff rotas: we saved so much overspend on staffing costs, Carlton Scott knew exactly how to maximise this.
Turned a busy business into a profitable one. Should have done this years ago.